Comprehensive privacy policies

Akira Agencia, better known as Akira Agencia, with address in Bogotá, Colombia and internet portal www.akiraagencia.com, is responsible for the use and protection of your personal data, and in this regard we inform you of the following:

For what purposes will we use your personal data?

We will use the personal data that we collect from you for the following purposes that are necessary for the service you request: Response to messages from the contact form, Provision of any requested service
historical, statistical or scientific or, within the framework of improvement processes.

What personal data will we use for these purposes?

To carry out the purposes described in this privacy notice, we will use the following personal data: Identification and contact data, Employment data, Academic data.

Who do we share your personal information with and for what purposes?

We inform you that your personal data is shared outside the country with the following people, companies, organizations or authorities other than us, for the following purposes:
Both
CRM

How can you access, rectify or cancel your personal data, or oppose its use or exercise the revocation of consent?

You have the right to know what personal data we have about you, what we use it for and the conditions of use we give it (Access). Likewise, it is your right to request the correction of your personal information if it is outdated, inaccurate or incomplete (Rectification); that we delete it from our records or databases when we consider that it is not being used appropriately (Cancellation); as well as oppose the use of your personal data for specific purposes (Opposition). These rights are known as ARCO rights.
To exercise any of the ARCO rights, you must send a request via email tohabemos@akiraagencia.com and it must contain:

Full name of the owner
Home.
Phone.
Email used on this website.
Copy of an official identification attached.
Matter “ARCO Rights”

Description of the purpose of the writing, which may be, but are not limited to, the following: Revocation of consent to process your personal data; and/or Notification of improper use of the processing of your personal data; and/or Exercise your ARCO Rights, with a clear and precise description of the data to Access, Rectify, Cancel or Oppose. In the case of rectification of personal data, you must indicate the exact modification and attach the supporting documentation; It is important in the event of revocation of consent, that you bear in mind that not in all cases we will be able to respond to your request or conclude the use immediately, since it is possible that due to some legal obligation we require to continue processing your personal data. Likewise, you must consider that for certain purposes, the revocation of your consent will mean that we will not be able to continue providing you with the service you requested from us, or the conclusion of your relationship with us.

In how many days will we respond to your request?
10 days

By what means will we communicate the response to your request?

To the same email from which the request was sent.hablemos@akiraagencia.com)

The use of tracking technologies on our internet portal

We inform you that on our website we use cookies, web beacons or other technologies, through which it is possible to monitor your behavior as an internet user, as well as provide you with a better service and experience when browsing our website. The personal data that we obtain from these tracking technologies are the following: Identifiers, username and session passwords, Language preferred by the user, Region in which the user is located, Type of user's browser, Type of operating system of the user, Date and time of the start and end of a user session, Web pages visited by a user, Searches performed by a user, Advertising reviewed by a user, Lists and consumption habits on shopping pages

These cookies, web beacons and other technologies can be disabled. To learn how to do this, consult your browser's help menu. Please note that if you disable cookies, you may not be able to access certain personalized features on our websites.

How can you find out about changes to this privacy notice?

This privacy notice may be modified, changed or updated due to new legal requirements; of our own needs for the products or services we offer; of our privacy practices; Changes in our business model, or other causes. We are committed to keeping this privacy notice updated regarding any changes it may undergo and you can always consult any updates that exist on the website www.akiraagencia.com.

Last update of this privacy notice: 02/04/2024